User Guide

GOLOHO POLYMER was established in 1995. The headquarters is located in Shenzhen, China and there are factories and technical center in Shenzhen and Changzhou, Jiangsu. GOLOHO POLYMER provides the best reliability and cost performance of the overall solutions in electronic components of PV, new energy, electric and electronic, household appliance, photoelectric display, railway transportation of sealing water-proof, heat management, protection and equipment.

GOLOHO passed the quality and environmental management systems of ISO9001:2008, ISO/TS16949, ISO14001:2004 and have got the certification of ROHS, Reach, UL, TUV, FDA, etc.

The scope of products: silicone rubber, silicone resin, epoxy, polyurethane, acrylate, PUR, thermal conductive silicone grease, silicone monomer, silicone oil and silicone rubber additives. The main products are RTV, thermal conductive silicone grease, resin, conformal coatings, PUR, polyurethane,  epoxy resin and so on.
Agencies in Asia & Pacific district: America, Singapore, Japan, Korea, Taiwan
Agencies in domestic district: Beijing, Shandong, Chongqing, Shanghai, Hangzhou, Wuhan, Xiamen

Pre-sale service
1.1Consultation    If you have any questions, please see our website to contact us, our customer service staff will communicate with you in the first time
1.2Sample application   If you want to apply for the sample, please contact our sales man for  your appliance and technology request. We will provide you with the sample for test or design a new kind of product correspond with your production process
1.3Quotation       please contact our sales man for products quotation. We will offer you the official quotation after your test. We will not admit any other forms of quotation except for the official files and items of quotation.

How to use
2.1 Usage     Please refer to the TDS and MSDS of the product about usage, storage, cautions because of diversity of different products
2.2 for users
2.2.1 Without notice, the contents of this article may be changed due to the product performance improvement and specification.
2.2.2 We just only ensure the specifications of our products. You have to test the product before using to conform if it is suitable for your use.
2.2.3 Our products are developed for general industrial use.
2.2.4 The data are real expression in the existing test methods and results of GOLOHO POLYMER in this paper. However, because of the uniqueness of every application, the product information can never replace necessary testing before user's applying. The user's test results are the only way to ensure the product is suitable for their specific application requirements. Therefore, unless a written guarantee, GOLOHO POLYMER only ensures the products comply with the factory specifications. GOLOHO POLYMER never recognizes any other form of guarantee and claim clause. GOLOHO POLYMER has the right to test again for product quality if there is any quality problem. GOLOHO POLYMER will provide replacement or refund if any quality problem confirm. Users should be responsible for ensuring that their applications comply with local safety regulations and obtain the necessary certifications and recognition. GOLOHO POLYMER does not undertake any responsibility for any safety and loss problems.
2.2.5 Please contact the company’s customer service if you want to reprint the contents of the products. Tel: +86 0519-85610389, Mail: info@goloho.com.cn

After-sales service
3.1 Technical guidance  We can offer you the detailed solutions or technicians to solve problems together according to the factual situation if you need any support for process or technology
3.2 Technical support  We can design the product for you to make sure the stability if you need
3.3 Return   Please communicate with the after-sales man within a month after receiving if you need to return the product. Meanwhile, the product must be well-packed within the expiry date. Please refer to the company return agreement for details.
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